weezing 0 Report post Posted February 28, 2017 (edited) Dear Elysium administer My account has been hacked by 2/24/2017 to 2/28/2017.My gold has been transferred and all my items has been sold.Please notice at that time any action was not by myself. Can u ban reciver of gold plz and rutern back items nick "Weezing" Edited February 28, 2017 by weezing 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted February 28, 2017 Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted February 28, 2017 So, you managed to get yourself hacked. Grats. Change password and enable 2FA to avoid getting hacked again in the future. Instructions are in my profile's "about me" section. None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored. Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them. 0 Share this post Link to post Share on other sites
weezing 0 Report post Posted February 28, 2017 Can u at least ban those who received gold? i can say my ip-adress so u can reveal them 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted February 28, 2017 Greetings! For your own security never display your IP on the forums. We here at the GM Team will never ask for your IP-Adress! Regards GM Team 0 Share this post Link to post Share on other sites
Taftu 0 Report post Posted February 28, 2017 Sorry to say this but even just by postin here in the forum people can get our ip...Xerox pleae get information about this before you post stuff like this.... Elysium needs a automatic password change function that sends every (1,2,3,4,5) day a new password! 0 Share this post Link to post Share on other sites
Rezlind 1 Report post Posted February 28, 2017 Hey Weezing, I'm curious, can you answer the following questions: 1. Have you used the same password or username on any other private server before? Which one(s)? 2. Was it a simple password or did it Adhere to strong password principles? (At-least: one capital letter, one numeric, one special character? 8+ characters in length?) 3. Did you download any add-ons from this forum or from another site? 4. Where did you get the 1.12.1 Game client --> Did you download it from the website or some other source? If another source where did you obtain it from? Thank you! Regards, 0 Share this post Link to post Share on other sites
weezing 0 Report post Posted February 28, 2017 2 часа назад, Rezlind сказал: Hey Weezing, I'm curious, can you answer the following questions: 1. Have you used the same password or username on any other private server before? Which one(s)? 2. Was it a simple password or did it Adhere to strong password principles? (At-least: one capital letter, one numeric, one special character? 8+ characters in length?) 3. Did you download any add-ons from this forum or from another site? 4. Where did you get the 1.12.1 Game client --> Did you download it from the website or some other source? If another source where did you obtain it from? Thank you! Regards, It doesnt matter. I just want ppl who got my gold get baned 0 Share this post Link to post Share on other sites
Rezlind 1 Report post Posted February 28, 2017 Hi weezing, Sorry I was inquiring for my own survey purposes. It would be really useful for my data if you could answer the questions, but please do not feel obligated. Thanks! Regards, 0 Share this post Link to post Share on other sites