Vengelust 0 Report post Posted February 28, 2017 (edited) Hello, I've recently preformed a fabric reset on my android phone, with of course backing up all app data to google drive. Once I redownloaded all of the apps I had their data restored with google sync. BUT Google Authenticator specifically didn't restore anything... So I went to Elysium control panel and tried to disable 2FA (so I can enable it again but with a new google authen.) - it sent me an email asking me to click a link then redirecting me back to control panel but asking for the 6-digit code which I have no way of checking now... I've searched Google Drive settings of backed up apps and the Authenticator just isn't on the list. So anyone has any ideas on how to either restore or reset 2FA? :/ Edited February 28, 2017 by Vengelust 0 Share this post Link to post Share on other sites
Jawohl 3 Report post Posted February 28, 2017 (edited) You need to save the Email you get for the Authentication registration. If you miss that code / QR you are going to be unable in restoring your accounts to the new device. One friend of mine is currently in the face of this very same problem of a missing Email. Gmail is unable to restore deleted/disappeared mails, 2FA authenticator wont provide any solution, Google dont provide any solution other than that the responsibility is on the customer using the authenticator to be careful and save the codes for future troubles and / or for the Service provider to establish a recovery system. Elysium started using this 2FA system, but i think they dont have a system in place to repair the possible f'*k ups wich might occur from missing the QR code. Most service providers who use 2FA are able to reset this system from the account if you would so desire, but in order to do so you have to provide information regarding who you are to make it clear you are the owner of the account. ( All this difficulty is most likely the reason, they currently dont have any system in place to do these Resets since only thing they could do is Email verification. BUT, what about if YOU are a hacker and you have the Email under your control and you want to lift the IP lock to steal that account? ). I THINK that they should take in consideration to start working on that restoration possibility soon since alot of people are going to have these same kind of f''k ups as you and my friend, when their phones start to break / disappear. Great deal of the community might have gotten their first touch in 2FA system through this Elysium hacking scandal and might not understand what kind of a system they are entrusting their account with. Edited February 28, 2017 by Jawohl 0 Share this post Link to post Share on other sites
Vengelust 0 Report post Posted February 28, 2017 (edited) Dude you are a lifesaver! Luckily I activated 2FA only a few weeks ago so I was able to find the original mail for activation and the code was there :D Thank you so much! But I definitely agree with you, a system has to be made because more and more people will get into this situation as time goes by, they'll buy new phones or just reset like I did... Edited February 28, 2017 by Vengelust 0 Share this post Link to post Share on other sites
