EthanKKona 0 Report post Posted March 1, 2017 So recently I restored my phone and I lost all my my stuff on my phone and when I went to logon I couldn't because of I restored my phone and it wiped my authenticator clean. I tried to recover it back and couldn't. Here is the main problem I deleted all of the emails that I got not thinking it was gonna help me in the future. I have all the information on this account anything you guys need I can tell you I just want to be able to play again. 0 Share this post Link to post Share on other sites
Jawohl 3 Report post Posted March 1, 2017 You need to save the Email you get for the Authentication registration. If you miss that code / QR you are going to be unable in restoring your accounts to the new device. One friend of mine is currently in the face of this very same problem of a missing Email. Gmail is unable to restore deleted/disappeared mails, 2FA authenticator wont provide any solution, Google dont provide any solution other than that the responsibility is on the customer using the authenticator to be careful and save the codes for future troubles and / or for the Service provider to establish a recovery system. Elysium started using this 2FA system, but i think they dont have a system in place to repair the possible f'*k ups wich might occur from missing the QR code. Most service providers who use 2FA are able to reset this system from the account if you would so desire, but in order to do so you have to provide information regarding who you are to make it clear you are the owner of the account. ( All this difficulty is most likely the reason, they currently dont have any system in place to do these Resets since only thing they could do is Email verification. BUT, what about if YOU are a hacker and you have the Email under your control and you want to lift the IP lock to steal that account? ). I THINK that they should take in consideration to start working on that restoration possibility soon since alot of people are going to have these same kind of f''k ups as you and my friend, when their phones start to break / disappear. Great deal of the community might have gotten their first touch in 2FA system through this Elysium hacking scandal and might not understand what kind of a system they are entrusting their account with. 0 Share this post Link to post Share on other sites