cloudyhaze 0 Report post Posted March 1, 2017 (edited) As I saw in other topics peope who used tutanota.com accounts can't receive emails for some reason, even though when I registered verification message did get through, so can this problem be solved (@ Moderators) or should I just stop playing with 30 days /played since it can be hacked at any moment? =/ Edited March 1, 2017 by cloudyhaze 0 Share this post Link to post Share on other sites
smokeit 26 Report post Posted March 1, 2017 (edited) I'm afraid it takes a little while to get this resolved Your e-mail provider or elysium has to fix this issue. If you got the chance to change the e-mail, go for Gmail. For now, I got some suggestions for you. - Change your password every few hours you are online playing the game. - If you are going to sleep/are away from the game for a long time, change the password into something like: X12ab_!$%-LfT*9@ (DONT USE THIS EXACT ONE). then of course save that password in a file/print it out so you dont forget it. AND most important: If you can, set up 2FA! That is the best protection. Edited March 1, 2017 by smokeit small addition 0 Share this post Link to post Share on other sites
cloudyhaze 0 Report post Posted March 1, 2017 Thanks, yeah I noticed that in-game pwd change command is working again now, but I was hoping that someone from Elysium staff could just change my account email which I believe they can do in instances when say one's email gets hacked. So if that's possible that'd be awesome. 0 Share this post Link to post Share on other sites
cloudyhaze 0 Report post Posted March 3, 2017 Bumping, not that I have much hope of getting an answer. 0 Share this post Link to post Share on other sites
cloudyhaze 0 Report post Posted March 9, 2017 I met another issue here, I was changing my password each day but failed to save it in a txt fail today (should've made 2 copies of it) and now I can't receive email with instructions to restore it. Please help! ;_; 0 Share this post Link to post Share on other sites
cloudyhaze 0 Report post Posted March 21, 2017 An update: tutanota.com administration said that Elysium's has been blacklisted and can be unblocked via this request http://www.barracudacentral.org/rbl/removal-request (source:https://www.reddit.com/r/tutanota/comments/5ylw3g/cantt_recieve_emails_from_elysiumprojectorg/). Please respond since you haven't done so to this thread https://www.reddit.com/r/ElysiumProject/comments/5zl6oo/to_staff_please_get_yourself_whitelisted_so_we/ 0 Share this post Link to post Share on other sites