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cloudyhaze

Can't enable 2FA / change password (tutanota.com issue)

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As I saw in other topics peope who used tutanota.com accounts can't receive emails for some reason, even though when I registered verification message did get through, so can this problem be solved (@ Moderators) or should I just stop playing with 30 days /played since it can be hacked at any moment? =/

Edited by cloudyhaze

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I'm afraid it takes a little while to get this resolved Your e-mail provider or elysium has to fix this issue. If you got the chance to change the e-mail, go for Gmail. For now, I got some suggestions for you.

- Change your password every few hours you are online playing the game.

- If you are going to sleep/are away from the game for a long time, change the password into something like: X12ab_!$%-LfT*9@ (DONT USE THIS EXACT ONE).
then of course save that password in a file/print it out so you dont forget it.

AND most important: If you can, set up 2FA! That is the best protection.

Edited by smokeit
small addition

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Thanks, yeah I noticed that in-game pwd change command is working again now, but I was hoping that someone from Elysium staff could just change my account email which I believe they can do in instances when say one's email gets hacked. So if that's possible that'd be awesome.

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I met another issue here, I was changing my password each day but failed to save it in a txt fail today (should've made 2 copies of it) and now I can't receive email with instructions to restore it. Please help! ;_;

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An update: tutanota.com administration said that Elysium's has been blacklisted and can be unblocked via this request http://www.barracudacentral.org/rbl/removal-request (source:https://www.reddit.com/r/tutanota/comments/5ylw3g/cantt_recieve_emails_from_elysiumprojectorg/). Please respond since you haven't done so to this thread https://www.reddit.com/r/ElysiumProject/comments/5zl6oo/to_staff_please_get_yourself_whitelisted_so_we/

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