LAMBDA471 2 Report post Posted May 17, 2017 I looted this item on my character Night Elf Hunter Weilan on Darrowshire earlier today and as I was playing I saw in the chat "Server restarting in 25 seconds" so I typed ".save" into the chat, but I think it said "there is no such command" and before I could log off normally, the server disconnected and now that I logged back on, I'm rolled back around 10 minutes into a previous position right before I looted that sword and now it's gone. Is there anything that can be done? 0 Share this post Link to post Share on other sites
bigfry 0 Report post Posted May 17, 2017 i have a smiliar issue RIP 0 Share this post Link to post Share on other sites
Nemesisッ 3 Report post Posted May 17, 2017 Greetings, I'm afraid there is nothing we can do in your case regarding our TOU. On 7.9.2016 at 4:42 PM, Shenna said: III. Character/Currency/Item restoration Elysium staff can't guarantee the recovery of any lost or deleted characters. We have a limited ability to restore deleted characters and will do so if possible but it is by no means 100%. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. There are two exceptions to this: Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them. Raid items with the rarity of Epic and above can be restored in the case of a server crash/roll-back, providing an in-game ticket is sent to us which fulfills the conditions below a. Exact date of the raid; b. Video of complete encounter which also shows the raid ID, loot and complete list of raid members; c. Name of the player who received or should have received the item. Restoration of any item is always at the discretion of Elysium staff. Falsified information will lead to immediate account closure. 0 Share this post Link to post Share on other sites
LAMBDA471 2 Report post Posted May 17, 2017 7 hours ago, Nemesisッ said: Greetings, I'm afraid there is nothing we can do in your case regarding our TOU. thats cool xD I wasn't sure so I figured I should ask, it's a small bummer, but after all I was level 18 and not that big of a deal 0 Share this post Link to post Share on other sites
