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Bartimus

Lost my autenticathor

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My cellphone that i had my authenticathor on, to logg in on my account broke , and i dont have any way to get it back. My problem is i cant logg on without the authenticathor.

Nor can i logg into the website because i need it there aswell, please help me figure out how i can get back to playing, i just cant figure out a way to get a new authenticathor on my new phone, that will get me logged in :S

 

Best regards Bartimus

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Greetings,


The first thing you should check is, whether you still have the 2FA email, that you received upon registering 2FA for your account.
Said mail contains a QR-Code, which you can just scan again to reactivate 2FA on your new phone.

In case you don't have that anymore, you should submit a 2FA removal requests: 
https://forum.elysium-project.org/announcement/15-2fa-removal-requests/
 

Best regards,

Nemesis

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Thank you for the quick response!

I currently dont have the QR-Code anymore, i monthly clean out my email sadly :/ 

I Submited a 2fa-removal- request yesterday, hope that solvs it! 

 

 

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