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Rucus

New phone need the QR code for 2 factor authentication again

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Is it possible to have the QR code for the authentication resent to the email on my account so I can sync it with the google authentication app on my new phone?  I cleared out my emails a while back and deleted the authentication email.

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Unfortunately not. If you are able to access your account, you can remove 2FA and re-add it and activate it to get a new code. Outside of that you will need to go through the 2FA removal process with staff, which is currently suspended due to technical issues.

 

I would check your bin/trash in your email just in case you still have it there.

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