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kevinmd88

Can login, but can't change password or restore characters.

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Hello,

I had an account previously on Elysium. I can provide the username if needed, but would rather not post any account details publicly if possible. Anyway, I can login to the game, but none of the characters I had previously are there. I was able to create a new one and play that at least, but then I went onto the Elysium website to change my account password and got an error message saying invalid username/password. I'm using the same credentials I logged into the game with. I was also unable to use the Character Restoration function for the same reason (username/password invalid).

Is this something I can get help with? Or do I need to start over?

Thank you in advance.

Edited by kevinmd88
Clarification

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The only server currently online/available is a FRESH server with no old characters. The server with all your old characters will be available on Stratholme when it goes live later today.

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So even with the new Stratholme server up and running, I see my characters, but all my attempts to rename/restore them fail no matter what new names I choose. And I still can't update my password...

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