I've already located Characters in the "Find Character" section and all seem legit. Problem we're having is we can't seem to log into the account. We did a password reset based off the email (because we couldn't remember the username) that we had it under, and when we tried using the information provided it wouldn't allow us to log in. The characters are Tangynips-Alliance Gnome Rogue, and Twopants-Horde Tauren Druid