Martock

it shouldn't be. I never logged in to LH.

So, the notice says the issue is fixed. Was able to restore my password. But still being told " Wrong password or authentication rejected". I have tried several times since your anouncement that the restoration tool is back up. So, what gives? Did I need to remove my old 2fa before trying to restore? Am I missing a step?

Strange. My email didn't show the html coding for the colour. It just starts with Elysium-project. Still Cant restore my character, but at least the password was reset!

Was mostly to clarify for anyone else reading. Your explanation didn't say what parts were left out.

Ok, after no help from the gms/mods, I figured it out. Take the broken link in the email, and copy all of it except the "Send New Passowrd" Part in to your address bar. It will work out.

Thought it might be related. Thanks for the response!

I am having some issues trying to restore my character. I have read a few things form other people having similar issues, but mine seems to be a tad different. I have not logged in to my account in months, but I know it is safe, because I had a google authentication app on the account. I tried to restore my character a few times since yesterday when the service became available, but kept getting the same issue that other people had, with the "Wrong password or authentication rejected". Thing. I figured that I might have forgotten my password (it does happen), so I used the password reset option. Well, instead of allowing me to rest my password, I get this email, with a broken link in it, making me unable to actually reset my password, and restore my character. I saw a notice form 5 hours ago (ish) saying that there were some issues going on with the restoration of toons, but have not seen any mention of this particular issue, so thought I would ask if this is related, or something new. Can anyone shed some light?