Cogfather

Albeit rarely, our anti-spam function can sometimes false flag certain words or phrases. Normally it's only a temporary mute. Be weary of what you type, especially in public channels. Apologies for the inconvenience!

https://twitter.com/elysium_dev/status/825414234947321857 No ETA right now. Working to restore service ASAP! Thank you for your patience, apologies for the inconvenience.

For future reports, please consider using the in-game ticket system! : )

Thread locked.

As long as your password was changed after the incident, your account, especially with 2FA, should be quite safe.

Wait out the ticket in game. Requests like this cannot be processed over the forums. Best of luck with the item retrieval!

In regards to the AFK'ing in BG'S, it is something that is against our ToS, and we emplore you, and everyone else, to report these individuals so we can take appropriate action. I would like to applaud those who take the time of day to upload a quick screenshot to Imgur, and send us legitimate reports via the in-game ticket system, so we can do something to lessen this issue. All legitimate matters are investigated thoroughly.

The forum and in-game/control panel accounts are separate, so make sure he has a forum account set up. Apologies for the inconvenience, and best of luck with the appeal!

Whilst in-game: Select red question mark to the left of your bags. Select "Stuck" Select "Still not working, page a GM". Alternatively, we have a channel on our official discord, titled "Help & Support". This chat is not officially regulated by Elysium staff, but we do pop in from time to time and for minor issues other players may be able to assist. You can join the discord using this link, if you are not already part of it. https://discord.gg/5RbvdYX

If your friend has not already, feel free to have him submit an appeal here : https://forum.elysium-project.org/forum/351-ban-appeals/ I believe it goes without saying, individuals are not simply banned without reason. Although I cannot say for certain the exact situation your friend may have found himself in, I can assure you there was reasoning behind it.