Hudson
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Everything posted by Hudson
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Is there an error on the registration page? You will need to use a new email/username combination most likely.
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Post a screenshot of your WoW directory.
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Abandon and retake it.
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The activation code was definitely sent to you in an email, or you would have had no QR code to scan when you generated your 2FA codes. If you wound up deleting that email, you can submit a petition to have your 2FA manually removed from your account here: https://forum.elysium-project.org/forum/491-2fa-removal-requests/
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We manually updated our internal time sync this morning, which should solve a lot of 2FA code problems.
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Try doing this in order: 1) Ensure that your phone is synchronized to internet time, and 2) restart your phone.
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Copy & paste the contents of your realmlist.wtf when you open it in Notepad.
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Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
Well, the control panel is back online so you can test that yourself :) -
This can be explained by this helpful diagram:
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Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
Accounts are locked out for incorrect login attempts. The first time it's 30 minutes, and it increases with subsequent failures. I would suggest that you give it overnight since it sounds like you've been doing a lot of attempts in a short amount of time. -
Please submit a GM ticket in-game as outlined here: https://forum.elysium-project.org/topic/47134-quest-item-restoration/
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Please Admin? Name clashes upon transfer?
Hudson replied to Nosleep's topic in General Discussion & Suggestions
Character transfers will be handled the same as when any character is added to an account. If there is a naming conflict, you will be prompted to change your character name the first time you log into it. You can reserve names using low level characters, and then delete them before logging in on your new character. We are working on a solution for naming conflicts between unused characters and transferred characters, but we will have an update on that and whether it will be feasible in a Q&A post that be put up later. -
Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
Not permanently locked, but I believe the lockout increases each time. The error you're seeing means that either your username, password, or PIN is incorrect. -
Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
It doesn't matter if you uninstall one or the other. They just generate codes based on the original email you have. Try the google auth codes with time sync enabled to see if that was the issue. -
Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
It depends which app you are using. For example: -
We don't know how long it will be offline for. It's up to our web server and hosting service to determine how long it takes to fix.
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Champ stuck / cant do anything afther killed when taking fp
Hudson replied to [email protected]'s topic in Help & Support
Submit a GM ticket in-game. -
Could not log in to World of Warcraft at this time. Please try again later.
Hudson replied to Joolz's topic in Help & Support
Have you ensured that you have enabled time synchronization in your 2FA app? -
It's offline, so try again later.
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The control panel is down, so try again later.
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Update the pvp gear on Zeth/Ely with BWL patch
Hudson replied to QQsya's topic in General Discussion & Suggestions
Outriders Plate was added in 1.11, FYI. -
Wait 30 minutes and you can try again.
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Perhaps your 2FA app is not correctly synced. Wait 30 minutes before trying again.
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My son locked out his account with too many failed logins
Hudson replied to Marion's topic in Help & Support
Wait 30 minutes and you can try again. -
Shift-numbers are bound to other abilities by default (pet abilities). Check your keybindings.
