Hudson

That means your account was banned. Please read this thread and make a post in the Ban Appeals forum to find out more information.

It would be nearly impossible to tell whether you incidentally picked up a DK over the past 8 months or received one as the result of a bug unless you can be more specific about the timeframe.

Disregard the control panel. When you log into the game, what is the error message you're seeing?

What bug are you referring to?

Submit a GM ticket with the Item ID (6993) and quest IDs (1654 and 1655) of the quest chain you're trying to restore.

Sometimes the ports can change after a restart, which is why I suggest forwarding the range quoted above.

The servers should be back online now. Check Discord for short-term updates about server status.

Just pointing out that Nostalrius characters were transferred to the "Nostalrius-PvP" realm when we launched, which was later renamed to "Anathema." No Nostarius characters were ever transferred to Elysium, because that was a fresh realm that launched weeks after Nostalrius-PvP.

If you're resending it constantly, our system may flag you as a spammer and blacklist you. PM me your email address.

The character Chitaozinho was not active at all in our logs. Are you sure you weren't playing on Zeth'kur and had your character transferred to Anathema by default? There is no internal mechanism that could have resulted in players being transferred between Elysium and Anathema.

It looks like more of an addon issue to me. Try disabling them and checking your honor.

Some tickets require a senior GM to help with, so they will have longer waiting times. Item restoration is a power that falls into this category. The good news for you is that it generally doesn't require your presence online to resolve, as the item can be mailed to your character. To streamline your ticket response, make sure you follow the guidelines laid out here: https://forum.elysium-project.org/topic/47134-quest-item-restoration/

Try logging onto a throwaway account. If it is something that would not be allowed by our anticheat, it would ban you pretty quickly.

It looks like you changed the loot type after the boss died? You need to have loot rights to the mob in order to loot the quest item at the time it's killed. GMs may be able to help restore your loot if you can submit video evidence as laid out here: https://forum.elysium-project.org/topic/47242-boss-looting-failures/

When did you last play your character on the Elysium server?

Don't use the launcher to play on our servers. You need to open WoW.exe directly. Double check that your realmlist.wtf file is correctly connecting to our login server.

Submit a GM ticket on a different character so the GM team can help get you un-stuck.

You can submit a 2FA removal request in the 2FA removal request subforum. Do you still have the original email from Elysium with your 2FA QR code?

Where are you downloading your game from?

You need your account name to request a password reset email.

That item was removed from all players, as it was dropping incorrectly for the patch that Elysium (and Zeth'kur) are currently on.

Have you reached level 10?

You will need to submit ban appeals in the Ban Appeals forum section. Read this post first: https://forum.elysium-project.org/announcement/9-ban-appeal-information-read-before-posting/

What is one of your characters' names?

You will need to post in the ban appeals section to find out why you were banned. Read this thread before posting: https://forum.elysium-project.org/announcement/9-ban-appeal-information-read-before-posting/