Hudson

You need to run "wow.exe" instead of the launcher.

Is this just for Elysium, or for any of the realms?

That error happens when your username or email is not entered correctly. It's not possible to change either one, so you will need to use the correct username and email that you registered the account with in order to do a password recovery.

Realmplayers is not an accurate way to identify old characters. If you did not transfer your character manually when it was available, it was not transferred to Anathema and the character data is lost.

Do not post your account information on public boards unless you are trying to get it hacked. I'm not clear what you are looking for.

You will need to recover your email account before we can help you. Your account security is your responsibility.

It's possible you were automatically muted by our anti-spam system. To find out, submit a GM ticket in-game. If it was a mute from a GM, you will need to submit a ban appeal to address it.

The Nostalrius data requires input from Nostalrius to "decode." If you would like Nostalrius transfers to be opened again, you will need to contact the Nostalrius team.

You need to install a 2FA application such as Authy or Google Authenticator, and then scan that code into it to produce a 6-digit PIN.

Without video, there is nothing we can do. The requirements outlined in the thread I linked are strict, and for good reason.

All transfers are final.

This can only be resolved in-game with a GM ticket.

You will need to submit an in-game GM ticket that meets the requirements outlined here: https://forum.elysium-project.org/topic/47242-boss-looting-failures/

There was an issue with the time settings on our login server. This should be corrected now.

Report any bugs to our bug tracker. It's entirely possible this was an intentional change, as "Defensive" implies that they will attack mobs that are attacking you, rather than vice versa.

You must submit a GM Ticket in-game for this. See this thread: https://forum.elysium-project.org/topic/47158-character-restoration-overview/

We can only restore your unique quest rewards: https://forum.elysium-project.org/topic/47134-quest-item-restoration/ In the future, report the players spreading these macros using the in-game GM ticket system.

Try disabling it and opening the client.

What kind of antivirus are you running? I have no issues running my client on Win7.

Try disabling Aero. (You can have Win7 do this automatically by changing the following property for Wow.exe: set "Disable desktop composition" to on.)

That makes it more difficult to locate your deleted character, but there is no specific thing that makes a character unrecoverable.

Yes. Please see this thread.

Try adding an exception for wow.exe in your antivirus program.

Unfortunately, we can't resend the 2FA codes. You can use your old phone on WiFi to log into your control panel and remove 2FA.

We only discuss player bans in the Ban Appeals forum section.