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Sandyclawz

Account Recovery

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Hello. I can't seem to access accounts Sandyclawz_SC1 and Sandyclawz. I don't know where to post this. (also what happened to the shoutbox?)

Edited by Sandyclawz

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The problem is that my account password is seemingly changed because the account info gives an "incorrect" info when I type them in correctly. My accounts were on Valkyrie by the way, not on Elysium. (If that changes anything)

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You regist account in Valk before Elisum? *also y don't need make new account for Elisum while y had from Valk* Maybe y changed pass? Realm was down for migrate new hardware, so y can't get before start server.

Edited by HDwarrior

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Yes, my account was registered before Elysium came to existance. Same with the forum account. (the account in question was in the old English forums, before English Forum got wiped out from existance, not this one) But up until yesterday, my in-game account, which was on Valkyrie server, was active and working. But when I tried to log on today, the account was inaccessible due to the wrong account info (name, password or both. It's unclear at the moment) and I'm not sure this has to do with the Elysium server's accessability as I checked the server status right after I tried to log on, which turned out to be online. So as I said in the beginning, my account info is changed without my meddling.

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Yes, my account was registered before Elysium came to existance. Same with the forum account. (the account in question was in the old English forums, before English Forum got wiped out from existance, not this one) But up until yesterday, my in-game account, which was on Valkyrie server, was active and working. But when I tried to log on today, the account was inaccessible due to the wrong account info (name, password or both. It's unclear at the moment) and I'm not sure this has to do with the Elysium server's accessability as I checked the server status right after I tried to log on, which turned out to be online. So as I said in the beginning, my account info is changed without my meddling.

 Again, i said server not working, because migrating to new hardware. So don't try logging, read news or Q&A in 13 November.

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Unfortunately the vanilla client will give you a wrong error message when it cannot contact the login server. Don't worry about it for now.

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