Vulturelock 0 Report post Posted December 16, 2016 So on monday i created a new account using the same email i had used for my nost account. I went to the nost token generator and got a token for my main nost account then logged into the new elysium account that i had made. I was promted to add a token as soon as i logged in so i pasted in the nost token and it congratulated me for rejoining the fight for azeroth. Then it switched me to a screen telling me i needed to validate my Email address. So i went to my aol email account to find the verification email and it wasnt there. It wasnt in my spam folder either. no problem i thought ill just resend the request for verification. When that didnt work i hit the forums looking for answers and i found out quickly that most email providers with the exception of Gmail were having problems with the verification email. i have tried resetting the password for the account and tried resending the verification email many times but have not receive a single message to date. Will my nost toons be added to the account or did it just burn the token because the account wasnt verified yet? Will i be able to get my account verified at all? What recourse do i have to try to resolve this issue? If a GM is out there reading this please any answers would be greatly appreciated. 0 Share this post Link to post Share on other sites
Undertanker 88 Report post Posted December 16, 2016 Use the reset password function here: https://elysium-project.org/control It should give you a successful email to your domain, which should then white list other emails coming to your domain which would allow you to receive your verification email. 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 I've tried to use the "Password reset function" but I still cannot get a validation email sent to my email. I've been trying for the past couple days. 0 Share this post Link to post Share on other sites
langly 0 Report post Posted December 16, 2016 I've tried to use the "Password reset function" but I still cannot get a validation email sent to my email. I've been trying for the past couple days. The page show google "reCAPTCHA" ? 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 The page show google "reCAPTCHA" ? Yeah, and I do it. Everything checks out. I submit it and the email never comes. I've tried it over the course of the day a couple times. 0 Share this post Link to post Share on other sites
langly 0 Report post Posted December 16, 2016 Yeah, and I do it. Everything checks out. I submit it and the email never comes. I've tried it over the course of the day a couple times. try: chenage your email maybe: mail.163.com I use , it's ok 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 try: chenage your email maybe: mail.163.com I use , it's ok The problem is, I cannot change it. My characters from Nost are already on this email that cannot receive a verification. 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 If I knew it would cause problems, I would have used a Gmail account from the start. 0 Share this post Link to post Share on other sites
langly 0 Report post Posted December 16, 2016 The problem is, I cannot change it. My characters from Nost are already on this email that cannot receive a verification. only check your "email'sever :, "network" or "spy email gateway" or connect admin, check elysium have reject email,found reason The problem is, I cannot change it. My characters from Nost are already on this email that cannot receive a verification. only check your "email'sever :, "network" or "spy email gateway" or connect admin, check elysium have reject email,found reason 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 Hopefully they'll respond soon. 0 Share this post Link to post Share on other sites
Undertanker 88 Report post Posted December 16, 2016 The problem is, I cannot change it. My characters from Nost are already on this email that cannot receive a verification. Your nost account email address will only be NEEDED for receiving your token. You can create a gmail account, verify the account with the email, and move your Nost account to the new "Play Now" account you made. It doesn't have to be the same email address you used to have on Nost for the transfer to work. 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 (edited) Your nost account email address will only be NEEDED for receiving your token. You can create a gmail account, verify the account with the email, and move your Nost account to the new "Play Now" account you made. It doesn't have to be the same email address you used to have on Nost for the transfer to work. I know this now. What I did was make an Elysium account with the same email. Before it prompted me to verify said email it asked for the token which I already had on hand. I put the token in, meaning that this non-verified account for Elysium now has my characters on it. The email linked to said account cannot receive the verification email. http://imgur.com/a/yoA9q - see. Edited December 16, 2016 by Vallance 0 Share this post Link to post Share on other sites
Undertanker 88 Report post Posted December 16, 2016 Cool, now just do the "forgot password" to force your email account to receive emails from the elysium domain. Then you should receive your account verification email if you try again. 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 Cool, now just do the "forgot password" to force your email account to receive emails from the elysium domain. Then you should receive your account verification email if you try again. Tried that multiple times throughout the day already. It had no effect. 0 Share this post Link to post Share on other sites
Undertanker 88 Report post Posted December 16, 2016 Keep trying then, checking your spam/trash folders and make sure you do not have your email set to automatically delete spam. 0 Share this post Link to post Share on other sites
Vallance 0 Report post Posted December 16, 2016 Keep trying then, checking your spam/trash folders and make sure you do not have your email set to automatically delete spam. I guess that's pretty much all I can do for now. Yeah, I made sure everything in my email was set up to take spam. 0 Share this post Link to post Share on other sites
Vulturelock 0 Report post Posted December 16, 2016 I feel as though the long and concise post i started with might have been unclear in explaining that i have literally tried everything that has been brought up as potential solutions. while i appreciate the feedback i made it quite clear that i had already locked my token to the account and also that resetting the password was not whitelisting the email and allowing me to get a verification email thur. 0 Share this post Link to post Share on other sites