is there a way to restore deleted/vendored items?

[Secrit 0]

Hi,

Id like to restore my [Songstone of Ironforge] I deleted back on old Nost. 

Is there a way to restore it? I checked on forums and bug tracker but I found nothing.

 

Thank-you

[Secrit 0]

bump?

[Nelythia 44]

Quote

III. Character/Currency/Item restoration

 

Elysium staff will not recover any lost or deleted characters, regardless of circumstances.

 

Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. There are two exceptions to this:

 

• Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them.

• Raid items with the rarity of Epic and above can be restored in the case of a server crash/roll-back, providing an in-game ticket is sent to us which fulfills the conditions below

 

a. Exact date of the raid;

b. Video of complete encounter which also shows the raid ID, loot and complete list of raid members;

c. Name of the player who received or should have received the item.

 

Restoration of any item is always at the discretion of Elysium staff. Falsified information will lead to immediate account closure.

From the Terms of Use

 

Edited January 3, 2017 by Nelythia

[Baracoot 0]

Does the "unique quest items" include quest rewards?

[Baracoot 0]

@Xerox  Could you clarify this, please?

[monmon 1]

On 3/1/2017 at 11:05 AM, Nelythia said:

Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them.

Contact a GM ingame and provide whatever evidence you can to support your claim.  

 

Best of luck!

[Xerox 4]

Greetings!

Items deleted on Nostalrius will not be restored in any cases.
Creating an In-Game ticket will not help you in anyways, the item in question were not obtained on our server.

@Baracoot

To clarify: We only restore unique quest items, meaning items that can not be obtained more than once to succed the quest.
Quest rewards like the  [Blessed Blade of the Windseeker] can be restored due to it's rarity, if the player can provide sufficient evidence that (s)he obtained it.
Note that we do not restore these items if the player deletes them, as the player is responsiable for their actions. We can however restore it if it's caused by a server crash or other causes on our side.

Regards

GM Team