Nostalrius account retrieval

[Raisar 0]

I am trying to retrieve an old nost account, but I dont remember the account name. Is there anyway to get it back using the email I provided at the time ? I had no problem retrieving my other account, but every username I try with this email doesnt seem to work.

[Mimma 10]

You need to know the account name and the password OR the account email. Without the account name nothing can be done - Elysium does not have acces to the old Nost database, only by using tokens, which you generate from your account name.

[Raisar 0]

So if I have the email and password im out of luck without the account name

[Mimma 10]

Yes. This is also stated in the FAQ:

Q: I can't remember my info to generate a token... Can you help me?

A: We cannot help you with this. In order to find your information, we would need access to the Nostalrius DB, which we do not have (hence the transfer). Additionally, the Nostalrius staff has stated they will not be assisting with account recovery. Your only chance going forward is to keep trying to remember your information.

 

[Raisar 0]

I found the account name and email, but it just says token couldnt be generated now, am I locked out or something ?

[Mimma 10]

That's another problem - look at the sticky post in this sub-forum. It is possible account retrieval stopped.