Lanthen 1 Report post Posted January 12, 2017 Hello there, I hope that this is the right section to use.After spending most of last night leveling, I logged off, and logged on again this morning. I was quite concerned to see my character staring at me completely naked. When I logged on, I was dismayed to find that it does indeed seem as if a hacker has stripped my character of both her gold and gear. I'm quite confused as to why this happened, as I have not used these account details for any other private server. I've tried to reset and change my password with the account control panel, but all the link does is send me back to my account control panel, without any indication my password has been reset. Could someone please provide me with help, please? 0 Share this post Link to post Share on other sites
Lanthen 1 Report post Posted January 12, 2017 I'm also a bit worried my account will be banned now. If a ban was coming my way, would it have happened already? 0 Share this post Link to post Share on other sites
monmon 1 Report post Posted January 12, 2017 (edited) To reset your password you use the "lost password button in the control panel. Once you recieve the mail, copy paste the link into your browser. The reset button in the mail is bugged. Type in new password x2, and you are done. Edited January 12, 2017 by monmon 0 Share this post Link to post Share on other sites
Nelythia 44 Report post Posted January 12, 2017 You have to log out of the control panel and then click the link in your email. 0 Share this post Link to post Share on other sites