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Galignor

Ban Appeal Inquiry

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I got a reply from Suzerain on reddit saying the Devs were looking into my false positive for anti-cheat. Was just wondering what the timeline on this is?

 

Ever since that message it's just been silence from Elysium. I've gone through multiple channels (Twitter, Reddit, and Ban Appeal) and have not heard back anything yet. The main reason for my concern with the timeline is I'm the guild master for a 300 member guild and I am lacking a time frame to tell my officers. If the appeal will never get looked at, I would need to let my officers know so they can start fresh.

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They will review it once they are able to do so.

Also they will only reply when the review is finished, they won't tell you anything in between.

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Also wondering this, tried logging in 10 mins ago to find my account closed... Not bought/sold gold (can barely afford my skills!) and im level 29, questing mostly alone or with real-life friends... i cannot fathom how i'd get banned :(

 

EDIT: Can now log in after password change, can confirm nothing has changed, i wasn't hacked (my mates play too, they'd see if any of my characters were active) 

Possible that something triggering and banning people?

Edited by Runeseeker

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The same thing just happened to me. Dev said it was anti-cheat and I had a program which only purpose was to cheat and targets the vanilla client. This is bogus. I'm trying to reach out to Suzerain on reddit with computer logs but so far no reply. It looks to me like some program caused false triggers on lots of accounts yesterday.

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I didn't play since a few day and when I tried to connect I had the old WoW Ban message : ""This World of Warcraft account has been closed and is no longer available for use. Please go to http://www.wow-europe.com/en/misc/banned.html for futher information".

 

I tried to change my password, but same result.

Don't know if I had been hacked, but what a pity when you are a casual gamer, not a cheater and you are treat like you where one :'(

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