crown 0 Report post Posted January 18, 2017 just made an account, got the confirmation emails, etc. tried logging into game and I get this message: "The information you have entered is not valid. Please check the spelling of the account name and password." but I assure you i've typed it back in numerous times and it keeps failing. my realmlist is set correctly is it just cause the main website is down? 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 Are you sure you created an account on the main website, not to be mistaken for creating an account on the forums? 0 Share this post Link to post Share on other sites
crown 0 Report post Posted January 18, 2017 Well the main website is down so I figured they may have been attached, is there a way I can make an account while the maintenance is going on? ty for fast response 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 Yeah they aren't attached, which is why you are getting this error. The website is actually up now, so you can create your account there: https://elysium-project.org/ Let me know if you need any more help. 0 Share this post Link to post Share on other sites
Veni 0 Report post Posted January 18, 2017 I can't even get a confirmation email from Elysium to play, but I can get one for the forums within seconds. What anonymous email providers can I use for the actual Elysium account to play the game? I'm not using my normal email accounts to register for something of dubious legality. I've tried mailinator, throwawaymail etc. 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 Use gmail, there is no problem using it. 0 Share this post Link to post Share on other sites
DA88 0 Report post Posted January 18, 2017 Hi, i just heard about your server and i'm dying to try it out. Thanks in advance for making a good vanilla server available! I just tried to create an account but i after i did the reCAPTCHA is does'nt allow me to proceed for some reason. I used both chrome an internetexpl. but it seems that i;m missing part of the site; text is not entirely displayed and i can't scroll up/down. Could you please help me find a sollution? cheers 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 Hey, I am assuming you can't see the register button? Try zooming your page out and see if you can see it. 0 Share this post Link to post Share on other sites
Mave 0 Report post Posted January 18, 2017 (edited) I got the same problem. Still using googlemail. But it only works for forum. Not for account Edited January 18, 2017 by Mave 0 Share this post Link to post Share on other sites
DA88 0 Report post Posted January 18, 2017 Zooming out solved it, thanks! 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 (edited) 3 minutes ago, Mave said: I got the same problem. Still using googlemail. But it only works for forum. Not for account Same problem as DA88? Or Crown? I used gmail and had no trouble at all. If you got to the point of verifying your email, then you should be able to log into the control panel and try to resend the email. Can you try that? @DA88 Glad to see you got it working! Let me know if you need any more help getting started. Edited January 18, 2017 by Shiamorah 0 Share this post Link to post Share on other sites
Helheim 0 Report post Posted January 18, 2017 i try, didn't work. w8ing letter a hour... 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 18, 2017 (edited) Just a quick update -- I created a new account just for the purposes of testing and can confirm that activation emails are not working currently with Gmail. I don't know if the activation emails are working at all right now, this should get escalated to the staff. @Helheim @Mave EDIT: Disregard that! I Just received the email. If you aren't getting one, log into the main control panel and resend it. Just to be clear, I just created a new account using Gmail address and it worked correctly. Edited January 18, 2017 by Shiamorah 0 Share this post Link to post Share on other sites
Veni 0 Report post Posted January 18, 2017 (edited) This appears to be related to the email confirmation system, not the email provider. After waiting 2 hours neither of the throwaway email accounts received confirmation emails. I then used the control panel to resend and it worked almost instantly. I'm wondering if there's a bug where the first isn't sent, and it requires a manual resend to actually work. Since they just did all that work on severs and website etc due to the downtime it's entirely possible something got screwed up with the initial confirmation email. Edited January 18, 2017 by Veni 0 Share this post Link to post Share on other sites