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Heimholtz

Hacked and lost everything

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I won't get anything back because they dont protect their data? 

I literally made a brand new password ONLY for elysium and got hacked, lost all my gold, items in inventory and even my mining pick!

If I dont get stuff back I'd rather stop playing tbh, just lost 100g its not a small amount for a level 30

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To be fair, when so many people recently have been hacked at more or less the same time I really doubt you can blame the people for it.

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Yup, I too was hacked this morning to my great surprise. You can check my comments under the other posts regarding the hacking on details of mine but this is too strange to blame it on the players. I suspect it had to do with the servers being shutdown for an entire day.

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On 19-1-2017 at 1:17 PM, tuckthis said:

I won't get anything back because they dont protect their data? 

I literally made a brand new password ONLY for elysium and got hacked, lost all my gold, items in inventory and even my mining pick!

If I dont get stuff back I'd rather stop playing tbh, just lost 100g its not a small amount for a level 30

I have the exact same problem. They took every piece of gear, my weapons, all my bags and my quiver, all my bank bags, my bag content, my bank contents, my gold (close to 60g saving up for 40 mount), even my pet meat (hunter). 

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On 19/1/2017 at 1:40 PM, Heimholtz said:

Title states it all. I'm obviously not alone.

Is there anyway to recieve some compensation on this?

 

Regards

So, you got capwned. Grats.

Change your password and enable 2FA. Look in my profile's "about me" section for instructions and video on how to do that.

None of your lost items and none of your gold will be restored.

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Quote

Was anyone hacked while using 2FA?

TL;DR: I think they tried hacking me when I had the 2FA enabled but failed.

Full story: I've just recently started playing (about a week ago) and kept reading stories about people getting hacked so I enabled 2FA authentication (IP locked, not every sign in), and it all went well. About 2 days later I sign in and it asks for the code again (Odd since my IP address is static[doesnt change], and I didn't change computers. I type in the code, sign in and everything is as it should be, untouched. My theory is that some staff member is selling the account information and someone did try to sign in with the correct username and password but since they couldn't get the code, they couldn't get in. However the correct username password was enough to save in the database the new IP, so when I signed in, the server thought it was a new IP address. Just my theory as a computer programmer. Not sure what else could've triggered the 2FA to pop up again.

Edited by syst3mboot

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