Zyfire 2 Report post Posted January 23, 2017 Is there a possibility that your ticket system is broken? I made a ticket about a week ago and it still has not been answered, meanwhile a guy on reddit apparantly made a ticket yesterday and it has already been answered today.... It's getting quite frustrating especially since the "Your have an open ticket" sign is blocking my view of my buffs... Character's name is Zyfire on Anathema if you feel like looking into it. 0 Share this post Link to post Share on other sites
Xile 0 Report post Posted January 23, 2017 Are you often online? Depending on the core. Tickets with players online are generally forwarded to the .ticket list. How difficult is your issue? Perhaps it's been assigned to a higher ranking GM and he's yet to catch you. 0 Share this post Link to post Share on other sites
Zyfire 2 Report post Posted January 24, 2017 13 minutes ago, Xile said: Are you often online? Depending on the core. Tickets with players online are generally forwarded to the .ticket list. How difficult is your issue? Perhaps it's been assigned to a higher ranking GM and he's yet to catch you. Issue shouldn't be very hard to answer, and I've been online atleast 10 hours a day (except Saturday & Sunday when I was working 2 10hour shifts). 0 Share this post Link to post Share on other sites