Garaad 0 Report post Posted January 24, 2017 I recently changed my PW via the "Forgot my password" function on the website, and when i had done that i wanted to set up the authenticator. However, i am no longer able to logon to the website, it just says "Wrong credentials". I can however still log into the game no problems. 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 24, 2017 Bump 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 25, 2017 Still not able to log in 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted January 25, 2017 Greetings! Are you using the new or old PW to log in? (Game Client not webiste) Regards GM Team 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 25, 2017 No. The new password works fine while logging into the game client 0 Share this post Link to post Share on other sites
Drayet 0 Report post Posted January 25, 2017 eh i have a question:) server offline or why i canot loggin? gratz 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 25, 2017 Wrong place to ask. Go to the discord 0 Share this post Link to post Share on other sites
Drayet 0 Report post Posted January 25, 2017 Dont angry man :) 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted January 25, 2017 Greetings! Does the old password work on the site? You could try to reset the password once more. Your question is self explanatory "Server offline" 36 minutes ago, Drayet said: eh i have a question:) server offline or why i canot loggin? gratz 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 25, 2017 The old PW dosent work on the website. I should also add i have this same exact issue on 2 accounts. Reset their PW at the same time. I can try and reset it once more when i get home after work. If that dosent work, do i just continue to write in this thread? 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted January 25, 2017 Greetings! Yes, just write here if the problem persist after reset Regards GM Team 0 Share this post Link to post Share on other sites
Drayet 0 Report post Posted January 25, 2017 Thanks :) 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 28, 2017 I have not been able to play at all for the past couple of days but i just changed my PW again, and i still cant log into the website, but i can log into the game. 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 28, 2017 Bump 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted January 28, 2017 Greetings! Have you tried the .account password $old_password $new_password $new_password command In-Game to see if this resets it for the website? 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 28, 2017 Just reset the password with that method, still cant log into the website 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 29, 2017 Bump 0 Share this post Link to post Share on other sites
Garaad 0 Report post Posted January 29, 2017 Bump 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 29, 2017 I'd suggest doing the other option to recover your account instead of the forgot password one, and see how that goes. 0 Share this post Link to post Share on other sites
