Naphret 0 Report post Posted February 18, 2017 As the title state. Plus I must be blind because I can't find the search button !?! Thank you, 0 Share this post Link to post Share on other sites
Gunari 3 Report post Posted February 19, 2017 What do you mean by "help"? If you mean getting your gold and items back, GMs won't help with that. 0 Share this post Link to post Share on other sites
Naphret 0 Report post Posted February 19, 2017 (edited) Well, who can then? My password was fairly strong, I do not share my account, it's a unique password, ... So I don't really see how they could have done it beside brute force which should be easy to block; suspend the account after 10 unsuccessful tries let say. I'm happy they have the authentification process now, but only learn about it while browsing the forum to find a solution to my situation. What are my options? Edited February 19, 2017 by Naphret Spelling 0 Share this post Link to post Share on other sites
Gunari 3 Report post Posted February 19, 2017 Sorry...if they got in and stole your stuff you're out of luck. You need to start over. I'd suggest setting up 2FA to help prevent anyone snagging your stuff again. 0 Share this post Link to post Share on other sites
Naphret 0 Report post Posted February 19, 2017 I did and I'm happy they have the authentification process now, but I only learned about it while browsing the forum to find a solution. Unless you search for it, you don't know it's there really. As for starting over, we both know that's not gonna happens in most case. Way to see your player base erodes, ... 0 Share this post Link to post Share on other sites
Trajor 2 Report post Posted February 20, 2017 The Help & Support forum is the 3rd link on the main forum page. https://forum.elysium-project.org/forum/303-help-support/ 0 Share this post Link to post Share on other sites