Wieman 0 Report post Posted February 20, 2017 Been away on a vacation for a week and yesterday when i logged in all my gear was sold, all bags emtied and sold and the gold was gone. Is it possible to get it back? Can you file a ticket the same you do on the original wow? Doesnt get a any respons from the GM what so ever 0 Share this post Link to post Share on other sites
Storfan 24 Report post Posted February 20, 2017 1. They dont restore lost items. Account security is your responsibility. 2. Dont use same account name or password ANYWHERE else on the internet, especially on other vanilla projects like feenix, kronos etc. This will get you hacked. 3. Activate 2FA and you'll never ever get hacked again. 0 Share this post Link to post Share on other sites
rodrigoaraujo 0 Report post Posted February 20, 2017 And this is how you lose your player base... 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted February 21, 2017 So, you managed to get yourself hacked. Grats. Change password and enable 2FA. Instructions on how to do so are in my profile's about me section. 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted February 27, 2017 Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team 0 Share this post Link to post Share on other sites
