Character gone after transfer before "deadline"

[stoffer1993 0]

Dear Elysium,

I cannot seem to find my character today. I tranferred some time ago before the deadline, and have been online like once or twice after the new project.

It's a rogue char named Vamo and supposedly it should be on the account named but it doesnt show up? It should be in the guild called "Luftens Helte"

 

 

[stoffer1993 0]

OK now i can see my character and jump around in IF but all my gold is gone and my items gone? i had full epic lvl 60 raid items .. is there any way to recoveR??? :((((( i was on like 2-3 weeks ago and there all my stuff was on my char

[stoffer1993 0]

and it says:

 

Your Nostalrius transfer was successful!
However, it seems the account you just transferred has no characters on it!

 

but i have chars on it?

[Erjh8765 19]

Yeah, I remember your guild. Germans.

Look, it's the same for the rest of us. It says the same thing, so try to log into your account and see if your toons are in Anathema.

OK now i can see my character and jump around in IF but all my gold is gone and my items gone? i had full epic lvl 60 raid items .. is there any way to recoveR??? :((((( i was on like 2-3 weeks ago and there all my stuff was on my char

So, you managed to get yourself hacked. Grats.

Change password and enable 2FA to avoid getting hacked again in the future. Instructions are in my profile's "about me" section.

None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored.

Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them.

Edited March 3, 2017 by Erjh8765

[Jakira 22]

When you transferred your character, did you play on it here, on Elysium with the epic gear or had you just transferred the character and just now had a chance to log into it?