babybrah 0 Report post Posted April 25, 2017 Hello, I got a new phone about a week ago and lost my authenticator app. I cant find my mail with the QR code to connect the authenticator again. Can someone send me a new mail with a code? 0 Share this post Link to post Share on other sites
Landrix 0 Report post Posted April 28, 2017 I'm in the same boat here, is there a FAQ on the authenticator and the inevitable situation where someone changes cellphones? I figured Google would tie it to the account but that isn't the case. **EDIT** and, as BabyBrah mentions above, I do not have the original email with the QR code. 0 Share this post Link to post Share on other sites
Hurricane2 2 Report post Posted April 28, 2017 If there was a faq the 1st thing it would say is to ensure you don't lose or delete your email with the QR code. 0 Share this post Link to post Share on other sites
