Account not existing

[Sesshomaru 1]

52 minutes ago, jonger said:

This is an old email of reseting password on the account 

i hided the screenshot because it has personal information on it

 but dont worry, the staff can still see the screenshot you submitted to keep assisting you over this issue

[jonger 0]

Ok thanks

[Hudson 16]

Try going through the process on this page: https://elysium-project.org/recover/nostalrius

[jonger 0]

[jonger 0]

This is whats showing when i put the highest character Nd email

[jonger 0]

..

[jonger 0]

Hello?

[Hudson 16]

It looks like your account was closed as a part of the Nostalrius account recovery process. I don't think there is much that we can do until you finish that process, but you could try submitting a ban appeal with that information in it.

[jonger 0]

I posted a ban appeal they told that its the wrong place to post, then i opened an ingame ticket and the gm told to post here because admin level help is needed..

[jonger 0]

so im not really sure what to do, and is there anychance of getting the account back ?