tyrimur 0 Report post Posted June 8, 2017 the client keep rejecting my log in for "invalid username, password or PIN" in the past few hours, but I CAN log in the control panel and the 2FA works fine on website. 0 Share this post Link to post Share on other sites
tyrimur 0 Report post Posted June 8, 2017 I saw this man's post and I reset my 2FA through control panel, won't work 0 Share this post Link to post Share on other sites
tyrimur 0 Report post Posted June 8, 2017 update: i have no choice but to unbind 2FA from my account, now i can successfully log in the game 0 Share this post Link to post Share on other sites
panortious 0 Report post Posted June 8, 2017 I have this exact same problem, so you had to abandon the 2FA, did you take it back up afterwards? EDIT: To CONFIRM i also had to remove the authenticator tool to solve it. 0 Share this post Link to post Share on other sites
Nienar 0 Report post Posted June 8, 2017 Hello! I have the exact same problem. I am able to login to Elysium project website and there my 2FA pin works fine. But I am unable to log into the game with 2FA. I have tried several times now. Waited 30mins and then again but it wont help... I also tried to sync the time of the google authenticator via application settings, but it keeps telling me that "the time is already in sync with google servers". I would not like to remove 2FA. Is there another way to fix this? 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 8, 2017 Try doing this in order: 1) Ensure that your phone is synchronized to internet time, and 2) restart your phone. 0 Share this post Link to post Share on other sites
HerrLustig 0 Report post Posted June 8, 2017 @Hudson Tried the steps above, didn't solve the problem. I also tried to update the app which didn't work. What is weird is that everything is fine when logging in to the website only the client doesn't work. I also checked my connection to the servers which was fine, made sure the realmlist is correct and delete the WTF and WDB folder. I thought mentioning the things already tried to fix the problem would be helpful. 0 Share this post Link to post Share on other sites
Gruandru 0 Report post Posted June 8, 2017 Same Problem here, 2FA is not working ingame ... but .. cant unbind my account .. dont get ANY mail :( THAT SUCKS .. 0 Share this post Link to post Share on other sites
tyrimur 0 Report post Posted June 9, 2017 6 hours ago, Gruandru said: Same Problem here, 2FA is not working ingame ... but .. cant unbind my account .. dont get ANY mail :( THAT SUCKS .. did you check your junk mail box? 0 Share this post Link to post Share on other sites
Mr. X 0 Report post Posted June 9, 2017 Same problem here. 0 Share this post Link to post Share on other sites
HerrLustig 0 Report post Posted June 9, 2017 UPDATE: Tried it today without making any changes at all and it's working. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 9, 2017 We manually updated our internal time sync this morning, which should solve a lot of 2FA code problems. 0 Share this post Link to post Share on other sites
