Joreus 0 Report post Posted June 11, 2017 Pin suddenly required? I didn't set up any pin and did not receive any emails. Cannot login. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 11, 2017 You, or someone with access to your account enabled two-factor authentication (2FA). 0 Share this post Link to post Share on other sites
Joreus 0 Report post Posted June 11, 2017 11 minutes ago, Hudson said: You, or someone with access to your account enabled two-factor authentication (2FA). I certainly didn't activate anything, and nobody else has access to my account. How can i get this removed so I can play? I also cannot login to the account page on elysium, it says "too many requests". Is there a chance my account was hacked? 0 Share this post Link to post Share on other sites
Ardygon 0 Report post Posted June 13, 2017 I have the authenticator but the game client says it's the wrong pin. However it works on the website. 0 Share this post Link to post Share on other sites
Ardygon 0 Report post Posted June 13, 2017 It works now. It just took some time for the game client to update, after logging on to the website. 0 Share this post Link to post Share on other sites
Joreus 0 Report post Posted June 14, 2017 who do i contact to recover my account? I still cannot play and i'm becoming restless. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 15, 2017 You can find information about removing 2FA from your account in the 2FA removal requests section: https://forum.elysium-project.org/forum/491-2fa-removal-requests/ 0 Share this post Link to post Share on other sites
Joreus 0 Report post Posted June 16, 2017 I got it fixed, thank you for your time. 0 Share this post Link to post Share on other sites
