Cheezedoodle 0 Report post Posted June 16, 2017 Hello, I just got a new phone, and as it turns out I dont remember the email for my elysium account, which means I can't scan my 2FA code on my new phone. And now I cant even log into my account. Help pls ? If you guys could just send me my gmail adress or delete my 2fa that would be great. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 16, 2017 If you can't log into the control panel then you will need to submit a 2FA removal request in the same-named forum. 0 Share this post Link to post Share on other sites
Cheezedoodle 0 Report post Posted June 19, 2017 Hello, I submitted a 2FA removal request two days ago now, still got no replies. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted June 19, 2017 It can take a while for them to be processed, since it requires a high level of access to investigate and remove. 0 Share this post Link to post Share on other sites
