oloun 0 Report post Posted August 20, 2017 hello i dont know if i posted this on the correct forums. i recently got my account unbanned (with great and fast support) but i got 2 issues with it.my first and main char is now completely naked and i got a 35 days long chat ban. so first is there a way to get my items back?and is there a way to lift that chat ban?if not it seems better to me that i make a new account. thanks in advance 0 Share this post Link to post Share on other sites
Belter 0 Report post Posted August 20, 2017 For the chat ban, post a thread here https://forum.elysium-project.org/forum/351-ban-appeals/ As for the lost items, make an in-game ticket. Note that you may not get your items back. 0 Share this post Link to post Share on other sites
oloun 0 Report post Posted August 20, 2017 yeah i know about the ban appeals i made my request for the account ban there to get my account back but they locked the thread after the service was over so i thought i shouldnt do another post for only the chat ban there.i already made a ticket ingame but as you said im not optimistic ill get anything back.sad because i got no money after the hack and for some reason the hackers (they told me they where goldsellers) deleted all my gear aswell...like why dude for the 3 gold it was worth? 0 Share this post Link to post Share on other sites
Shomiehawn 1 Report post Posted August 22, 2017 @oloun If you make a ticket for your items, GMs can at least restore lost items that were rewarded from quests. Be sure to include the quest id and item id in your ticket as that is the information they need for the restore. Unfortunately, anything lost that was from AH, dungeons/raids, or other means will not be restored. Sorry for your loss and best of luck. 0 Share this post Link to post Share on other sites