Tornadith 0 Report post Posted September 9, 2017 Hi, I'm currently trying to reset my password and from my email I'm redirected to the "Reset my password" screen. When I try to enter in a new password, repeat it, and then click "Change Password", nothing happens and the page is reloaded with no information in it. I am making sure that the two passwords are the same by copy-pasting it into the fields but it is still not working. Hoping that I can get some help with this :/ 0 Share this post Link to post Share on other sites
Ash 22 Report post Posted September 9, 2017 Hey there Tornadith, Try sending the code more then once. And log out of the control panel! Regards, Ash 0 Share this post Link to post Share on other sites
Tornadith 0 Report post Posted September 9, 2017 I'm trying to reset my password, so I'm not logged in to the control panel. I've now tried sending the password reset email several times and have tried on several different browsers. Whenever I click "Change Password", it just refreshes the page with no changes. 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 10, 2017 When you press the send me a password email, then go to the side bar and log out. Then click the link in the email. 0 Share this post Link to post Share on other sites