Mootree 0 Report post Posted September 9, 2017 Dear Website Admins. This is Mootree, I don't mean to sound pushy but it has been 3 days since I filed in for 2FA Removal due to my phone breaking and I have not heard from anybody at all since. I am starting to wonder if anybody can see my post and looking into it. I have given all the evidence known to man about proof of ownership of the characters/my account and still have plenty more to offer if needed. I have even forced my guys to stay logged in for 3 days straight since I completed the form, in order to provide more real time in game evidence if needed before any DCs happen and I get locked out until this problem is solved. As you may already have guessed, this experience is extremely unpleasant for me at the moment, and anxiety is at an all time high. If you could process the request as quickly as possible or at least give me some sign that it has been looked at and in progress that would be much appreciated! Sincerely, Mootree 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 10, 2017 They tend to get done in batches. Next batch due Monday 0 Share this post Link to post Share on other sites
Mootree 0 Report post Posted September 10, 2017 So you mean they only give a response to your post on the due date of the next batch? Since I haven't been contacted at all about my post for things such as 'provide further evidence' or 'need to confirm/check certain items' I am assuming either I have provided sufficient evidence of ownership or they just flat out rejected me (GOD PLEASE NO!!!!) Fingers crossed. I just want this nightmare to be over with so I can sleep peacefully again -_- 0 Share this post Link to post Share on other sites
Mootree 0 Report post Posted September 11, 2017 On 10/09/2017 at 5:48 AM, Spionida said: They tend to get done in batches. Next batch due Monday ETA? 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 11, 2017 Said to be today, Monday, no idea of time zone. 0 Share this post Link to post Share on other sites
Mootree 0 Report post Posted September 11, 2017 Yeah we just private messaged that :P 0 Share this post Link to post Share on other sites
Pammie 0 Report post Posted September 13, 2017 Did you happen to have your 2FA removal request looked at? I posted mine tuesday last week but haven't had a response since. 0 Share this post Link to post Share on other sites
Mootree 0 Report post Posted September 13, 2017 1 minute ago, Pammie said: Did you happen to have your 2FA removal request looked at? I posted mine tuesday last week but haven't had a response since. Come join this post: https://forum.elysium-project.org/topic/54058-2fa-removal-request-its-been-a-week-hello/ 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 14, 2017 All 2FA removals done if no triply needed. 0 Share this post Link to post Share on other sites
