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Compliance

2FA Not working

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Hello, account and password details are correct.

Log in requests 2FA.  I generate code, enter code.  Says its incorrect pin.  Tried over 10 times, opened closed and reopened client.  Generated several new 2FA codes.  Nothing.  I get 3 attempts then it suggests contacting customer support (nope).

I can log in with other accounts that dont have 2FA.

Could this be a temporary problem due to patch being underway on Elysium?  I can log into other accounts which have characters on Elysium but I get the suggest realm screen.

Any help would be appreciated.

Thank you.

 

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