ACCOUNT NOT FOUND!!

[wow20050429 0]

i cant RESTORE CHARACTERS,it says wrong password,but i confirm my password is correct!! MY account is wow20050429

 

Spoiler

 

[wow20050429 0]

NOW i can log in my account,but when i was restoring my character,it said:-server error. help plz!!!

[Trommel 2]

Try logging into the LH control panel. Disable GEO-ip and 2 factor authentication. Then try transferring your characters. See if that works

[wow20050429 0]

3 hours ago, Trommel said:

Try logging into the LH control panel. Disable GEO-ip and 2 factor authentication. Then try transferring your characters. See if that works

where is the LH control panel?how can i log into it?

[Trommel 2]

44 minutes ago, wow20050429 said:

where is the LH control panel?how can i log into it?

Google Lights Hope and you'll find it

[wow20050429 0]

2 hours ago, Trommel said:

Google Lights Hope and you'll find it

im sorry,i cant find any button of the control panel on the website of lightshope.org ,only "reset password"and"create account"can click,can U help me?

Edited November 6, 2017 by wow20050429

[Trommel 2]

Hmm. Do you have 2fa on your account on lights hope? We are'nt totally sure but we think 2 factor authentication and the geo ip blocks are affecting the restorations.

[wow20050429 0]

13 hours ago, Trommel said:

Hmm. Do you have 2fa on your account on lights hope? We are'nt totally sure but we think 2 factor authentication and the geo ip blocks are affecting the restorations.

I dont have any account on lights hope...

[wow20050429 0]

On Mon Nov 06 2017 at 8:18 PM, Trommel said:

Hmm. Do you have 2fa on your account on lights hope? We are'nt totally sure but we think 2 factor authentication and the geo ip blocks are affecting the restorations.

have u saw the message?

[Trommel 2]

You will need to try restore again when the new realm Stratholme comes up