Momoky 0 Report post Posted November 14, 2017 Hello, I have requested a password recovery since I could not remember my old password. In my Inbox I found a mail giving me a new password which does in fact work to log me in. But now I would like to change the given password to one of my choice. Sadly the "Change Password" function on the website does at first appear to be working but in reality doesn't change a thing. I still have to use the password provided by the password recovery email. Best regards! 0 Share this post Link to post Share on other sites
Adorabelle 5 Report post Posted November 14, 2017 Greetings. After you change your password on our site, please make sure you click on ''Confirm password change'' you will receive in your email or else it wont work. 0 Share this post Link to post Share on other sites
Momoky 0 Report post Posted November 14, 2017 I didn't expect that I have to confirm the password in the mail again. This solved the issue for me, thank you Sparkle! 0 Share this post Link to post Share on other sites