Cannot Login with existing credentials

[mtp1032 0]

I have been unable to login using my display name (mtp1032). I've changed my password thinking maybe I had forgotten it. But, no joy. I cannot login to the game but can login to the website.

Am I missing something?

Thanks, in advance

Edited November 25, 2017 by mtp1032
Clarified Topic Question

[Fulzamoth 5]

Your game account and your forum account are separate. Did you create a game account?

 

[mtp1032 0]

4 hours ago, Fulzamoth said:

Your game account and your forum account are separate. Did you create a game account?

 

Short answer: Yes (according to the instructions on the home page (elysium-project.org)), but there's some background here that might help.

About a year ago, in anticipation of Nostalrius closing, I created three accounts on Elysium that mirrored my three accounts on Nostalrius. I never logged in to the Elysium accounts(as best I recall) and continued to play on Nost until it shutdown.

Now, I'm an addon developer and recently decided to backport one of my addons to 1.12.1, so I decided to move my dev-environment to Elysium (in addition to playing, of course). So I returned and attempted to login under one of my three accounts. All three login attempts failed. No problem. I assumed my original accounts had been deleted because of lack of use. So, when I went to create new accounts, the creation step failed because my email addresses are still in the database.

This was actually good news because I could just request a password change and login with the new password(s). Which is exactly what I did. I went through the password change process but still all attempts to login using the new credentials still failed.

So, I'm sort of stuck, now. Any suggestions?

 

Edited November 25, 2017 by mtp1032

[Fulzamoth 5]

I'd file a request to get the accounts looked at under the appeals section of the forums to get GM attention. Use that section because it's locked down to just staff, so your account information will be hidden.