Phivus 0 Report post Posted January 8, 2018 I created an account for my mother and she doesn't remember her account I need to know how to recover it or get her user name for her to log into the game. 0 Share this post Link to post Share on other sites
Xizek 0 Report post Posted January 11, 2018 Something similar is happening to me. When I create an account and it says successful I go to login and it says username or password is incorrect. Have tried 2 separate accounts/emails and still says the same thing. Also not getting any sort of verification email stating my account is active. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted January 11, 2018 It's likely the accounts and characters are on a previous server which is now offline due to an inactive player base. The server Nighthaven is a fresh server that went online on November 5th 2017 and everyone has re-rolled a new character and this new server has some of the highest population of the private server realms. Come join us on the new realm! 0 Share this post Link to post Share on other sites