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Zancon

Community Manager
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About Zancon

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  1. You are correct in your edit, we don't have a way to do that without blizzard help, and theres no way they would do that.
  2. Zancon

    Shaman core item dissapeared.

    For that specific item I am unsure. Normally when your ticket is processed they will send you a mail if you need to be online. Tickets of online players often do get serviced first before offline players but not always.
  3. Zancon

    Light's Hope Transfers are OPEN

    We do not have a time table at this time. Apologies for the delay.
  4. Zancon

    Shaman core item dissapeared.

    GM's can only be reached in game via in game ticket. Please open a ticket by clicking the red question mark "?" On your mini bar.
  5. Zancon

    Forced name change for no reason

    You were likely originally on another server and when merged to Nighthaven you lost the name due to Nighthaven having name priority by way if being the oldest server database.
  6. Zancon

    Constantly disconnected

    Have you recently tried clearing your cache by deleting your WDB folder? Try that first, if nothing improves you can also try to either disable your addons entirely and see if that helps. Alternatively, sometimes it helps to reset all your addons back to default by deleting your WTF folder.
  7. Zancon

    Light's Hope Transfers are OPEN

    It's already in the comments and I'm sure I would forget to change it back 😞
  8. Zancon

    Light's Hope Transfers are OPEN

    It's still closed as the transfers are still causing issues on the realm.
  9. Zancon

    I live in china

    The server is reachable from everywhere, the physical location is France. You may just have to give it a shot and see how you ping, have fun!
  10. Zancon

    VanillaGuide does not show

    Where did you download it from? Have you tried a different source? It sounds like it was corrupted in some way.
  11. Zancon

    client do not open

    Did you follow every step to the beginners guide linked in my signature below? Have you successfully played here before? If yes to bother above questions it may be best to simply redownload and reinstall the client than it would be to try and diagnose any computer specific issues.
  12. I don't know the specific details in this case but if not banned than it is likely one or more characters were not multi boxed.
  13. Zancon

    Transfers from LH

    It is currently disabled because the data provided caused issues with the imported characters and our realm. We are working on fixes but I do not have a timeline available for when transfers will reopen.
  14. Zancon

    Transfer from Lighthope

    It is currently disabled because the data provided caused issues with the imported characters and our realm. We are working on fixes but I do not have a timeline available for when transfers will reopen.
  15. Zancon

    Question about Character Transfer

    Theres no way to do that. To enable transfers from other realms the realm owner would have to be shutting down. They would also have to make their database data available in a secured format suitable for us to import here.
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