Alyx680 0 Report post Posted February 11, 2018 So naturally after 6 months I've forgotten my password, so I reset it to find out there is no more Darrowshire. I read through the frontpage notes and see that I need to migrate my old characters but I can not sign in through the portal page to transfer characters... Is the password the same on that page as it is for my normal game log in or is it the same one that I just changed it from and can not recall? If it's the latter how do I get support to transfer my heros if I can not sign in through the transfer portal page? 0 Share this post Link to post Share on other sites
Nepgear 5 Report post Posted February 11, 2018 https://forum.elysium-project.org/search/?&q=character restoration Search exist for reason. 0 Share this post Link to post Share on other sites
Alyx680 0 Report post Posted February 11, 2018 This wasn't helpful at all... @NEPGEAR... I can not find anything useful with the search tool regarding I can sign in to the game, but when I try to Authenticate on the Character restore page it says I have the wrong password. Did you even read my particular problem? 0 Share this post Link to post Share on other sites
Nepgear 5 Report post Posted February 12, 2018 You can't restore old character because merged realm "stratholme" not longer exist. At least until fresh ream hit 1.12 or TBC. This information you can find by search or just looking on the first page in help&support. Sorry if you asked something else. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted February 12, 2018 Your characters are stored on Stratholme which is an offline realm. The current elysium project server is Nighthaven which is a fast patch progression fresh realm that does not support any character restores or transfers. Everyone has re-rolled. Stratholme was moved offline because the player population dropped to around 300 at peak times and was no longer playable. The playerbase had switched over to Nighthaven. The characters are not lost, just offline. As Nepgear said above, will be available for transfer to our new Burning Crusade realm at the conclusion of our fast patch progression here on Nighthaven. 0 Share this post Link to post Share on other sites
Alyx680 0 Report post Posted February 12, 2018 14 hours ago, Nepgear said: You can't restore old character because merged realm "stratholme" not longer exist. At least until fresh ream hit 1.12 or TBC. This information you can find by search or just looking on the first page in help&support. Sorry if you asked something else. OK this is helpful and explains a little. Thanks @Nepgear. I couldn't find this in countless threads previous. 0 Share this post Link to post Share on other sites
Alyx680 0 Report post Posted February 12, 2018 (edited) 4 hours ago, Zancon said: Your characters are stored on Stratholme which is an offline realm. The current elysium project server is Nighthaven which is a fast patch progression fresh realm that does not support any character restores or transfers. Everyone has re-rolled. Stratholme was moved offline because the player population dropped to around 300 at peak times and was no longer playable. The playerbase had switched over to Nighthaven. The characters are not lost, just offline. As Nepgear said above, will be available for transfer to our new Burning Crusade realm at the conclusion of our fast patch progression here on Nighthaven. Thank you Community Manager for this! Is there a target date for this? Edited February 12, 2018 by Alyx680 typo 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted February 12, 2018 No hard date, but the patch progression ends December 8th so sometime after that. 0 Share this post Link to post Share on other sites
