mexara 0 Report post Posted February 20, 2018 Hello. Faced recently with a problem - my mail was blocked. For what reason, I do not know. tech support does not provide answers. In this connection, a question arose. And can I change the mail on my gaming account? If you can solve this issue, then tell me how. I already changed the password, but I would like to change the mail. Thank you. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted February 20, 2018 Account details and email addresses are your own responsibility, we do not have any official way of changing your emails associated with your account. With that said, in very rare cases where people have lost the ability to use email related to game accounts some have been able to get it changed. You should not expect help with this, but if you have a compelling reason to have the email changed I have heard of it happening before. 0 Share this post Link to post Share on other sites
mexara 0 Report post Posted February 20, 2018 That's why I'm turning to you. I'm just asking for help to change my email, because it's blocked. I do not know what a more weighty reason should be. And why not let players change their email themselves, in their personal account. This does not apply to the secret material of the CIA or the KGB. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted February 20, 2018 31 minutes ago, mexara said: That's why I'm turning to you. I'm just asking for help to change my email, because it's blocked. I do not know what a more weighty reason should be. And why not let players change their email themselves, in their personal account. This does not apply to the secret material of the CIA or the KGB. There are many reasons why we don't allow people to change it themselves, but I am not going to repeat all of them for you here. Your best bet is to ask very nicely in the support channel of discord. The initial reaction of the team may be to simply tell you that it's your responsibility to look after your emails and account information, which is correct and our stance on issues like this. You may also get lucky that someone with the level of access required will help you out. This is not a simple task to perform. Good luck. https://discordapp.com/invite/w6bfD7E 0 Share this post Link to post Share on other sites
mexara 0 Report post Posted February 20, 2018 Thank you for help. 0 Share this post Link to post Share on other sites