Vanzlofry 0 Report post Posted July 28, 2018 Hello! took advantage of the change of faction service but nothing happened only the money was withdrawn character Gave (Night ELF) 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted July 28, 2018 You can inquire on the Elysium discord in the shop support section, you can also submit a ticket in game by clicking the red "?" on your mini bar for help with this. Sometimes depending on how you paid it doesn't credit our account right away, especially with currency conversions so it just takes a bit longer but someone with more access than I have will be able to check for you. 0 Share this post Link to post Share on other sites
Vanzlofry 0 Report post Posted July 28, 2018 23 минуты назад, Zancon сказал: You can inquire on the Elysium discord in the shop support section, you can also submit a ticket in game by clicking the red "?" on your mini bar for help with this. Sometimes depending on how you paid it doesn't credit our account right away, especially with currency conversions so it just takes a bit longer but someone with more access than I have will be able to check for you. payment was made by elysium coins I would turn into a discord if I spoke English or if you had Russian speaking staff in the game, too, I try to contact GM !do not respond! why then this section of the forum "SUPpORT" if you do not have no one you can not contact and help? 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted July 28, 2018 We have a very large Russian staff, including developers. Most just communicate in English. We even have dedicated Russian forums - https://forum.elysium-project.org/forum/95-русскоязычный-форум/ 0 Share this post Link to post Share on other sites
