Tosh05 0 Report post Posted August 21, 2018 Hey guys, so I played end of 2016 / early 2017 on... I can't remember the name, but one of the first PvP servers of Elysium. I know my mail address and my user name, but not my password. And the recovery is broken. I don't get the mail. I'm sure my account still exists since I cannot create a new one with the same mail and user. Any help? 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted August 21, 2018 Are you just trying to log into the game only, then tried to send the emails? Or did you try logging into the website first? Can you describe in a little more detail what you have tried? Did you just try this today? I ask because sometimes the older accounts work on the website, and you use the control panel to change the password rather than a password recovery. We also just merged Elysium PVP and Darrowshire PVE into our current Nighthaven PVP server. So it's also possible something strange could have happened there. If you try logging into the website control panel and it works, just change the password. Otherwise maybe post in the ban forum. This is not because of a ban, but to put a ticket into the GM team who has access to look at your account. Sometimes they can figure it out from the database side for you and get you playing again. https://forum.elysium-project.org/topic/65465-ban-appeals-read-first/ You could also try the discord server support channel, but GM's don't always look in there. 0 Share this post Link to post Share on other sites
Tosh05 0 Report post Posted August 21, 2018 I tried logging into the game AND the website, and I tried to recover my password since none of my known ones worked. I will try the band appeals now, thanks. 0 Share this post Link to post Share on other sites
