AMSR 0 Report post Posted September 4, 2018 Hello, I donated 15 Euro using paypal but i didn't put any comment to link the donation with the account. https://imgur.com/a/6N4HWFi 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted September 4, 2018 Please reach out on the Discord server and we can help you out with that, not a problem. Link to discord in the upper right hand corner here on the forums if you have never used it before. 0 Share this post Link to post Share on other sites
Addixx 0 Report post Posted September 7, 2018 (edited) Hello! i donated 5 Euro but the gold coins were not added to my account yet. Is this still in progress? Tried to join Discord, but the links is just loading the app and nothing happens. Edited September 7, 2018 by Addixx 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted September 7, 2018 How long has it been? It can take as much as 72 hours to show up in your account depending on payment type and currency exchange. 0 Share this post Link to post Share on other sites
Addixx 0 Report post Posted September 7, 2018 Okay. donated it on 5th September. The money was transfered today. 0 Share this post Link to post Share on other sites
Addixx 0 Report post Posted September 10, 2018 Hello, 72h later still no gold coins. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted September 10, 2018 Previously you said you were unable to join discord to reach the GM team. The only two other ways I am aware of to reach out to them are through an in-game ticket. Submit a ticket by using the in game minibar and clicking the red "?". Make sure in the ticket you say you cannot join discord support otherwise they are likely to just close the ticket and say join discord and that would obviously waste your time. The other way is to use the ban forum. I realize your issue is not a ban, but that is a way to elevate a ticket to the GM team so they see it. They tend to not look at the forums at all otherwise. https://forum.elysium-project.org/forum/617-read-first-before-appealing/ 0 Share this post Link to post Share on other sites
