Kuwabara 0 Report post Posted November 3, 2018 Hi, I hadn't logged in for ish a year. When I logged in now, the name of my character had been changed. I have not done this myself and I can't retain my character's original name either becasue seemingly someone else has taken it. Has this happened to anyone else? Has there been an issue with accounts being hacked at Elysium since 2017? This is very frustrating since the name of my character had a nostalgic connection to when I first played the original vanilla WoW back in 2004. So it's kind of a slap in the face when I log back in and see that A) my character's name has been changed seemingly random and without my own doing. B) someone else has taken my character' name in my place. I would sincerely like to have a proper investigation and explanation into this - it is very frustrating and quite emotionally "slap in the face" considering the nostalgic part and the fact I haven't done this myself. If I had deleted my character myself and then returned a year later to create a new character with the same name, and name was taken - then I would've understand for sure. But this is just down right stupid. I have no idea what to do?! I sincerely want my character's "real" name back. Realm is Nighthaven. Many thanks for any help Trying to link two pictures through Google Photos for example below, hope it works: https://photos.app.goo.gl/Vi1rPNusQYZ3Z2aP8 https://photos.app.goo.gl/Ya1bWmdMvX6oVHTW6 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 3, 2018 Did you try to actually log into the game? The numbers will force a name change. This was what happened when we merged the older Elysium and Darrowshire servers into Nighthaven in August. I think it's more likely you had this name on other servers and the priority list took over to force a name change. When you log in click the change realm button - Nighthaven Extra Chars #1 and Nighthaven Extra Chars #2 will show up. All 3 of these realms log into Nighthaven, this is just how we had to 'fool' the client into having more characters available on a single realm than it normally would. 0 Share this post Link to post Share on other sites
Kuwabara 0 Report post Posted November 3, 2018 Thanks for the reply. Ok, I see. I wasn't aware of the merge. I log into the character-screen and The character itself pops up when I log in. A pop-up window comes up if I try to Enter the world, saying my (original) name is in violation of character naming or something like that and I have to rename it, and then I simply type in the original name again and it says the rename failed. No further explanation. I can't change realm, I can only choose the one which is simply called "Nighthaven" ("Recommended") without the "Extra". When I try choose the others realms and click "okay", the change realm-window doesn't go away until I press cancel. So it doesn't change realm. It stays on the "Nighthaven". However, it says I have a character on the "ExtraChar1"-realm - if it makes any difference. This is the only character I had/have. I have sincerely no idea what to do here. I just want the original name back and play the game. 😞 Thanks again for any further support. 0 Share this post Link to post Share on other sites
Kuwabara 0 Report post Posted November 4, 2018 20 hours ago, Zancon said: Did you try to actually log into the game? The numbers will force a name change. This was what happened when we merged the older Elysium and Darrowshire servers into Nighthaven in August. I think it's more likely you had this name on other servers and the priority list took over to force a name change. When you log in click the change realm button - Nighthaven Extra Chars #1 and Nighthaven Extra Chars #2 will show up. All 3 of these realms log into Nighthaven, this is just how we had to 'fool' the client into having more characters available on a single realm than it normally would. *bump* 🙂 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 5, 2018 If someone took your name while you were inactive we are unable to return it to you. 0 Share this post Link to post Share on other sites
Kuwabara 0 Report post Posted November 5, 2018 20 hours ago, Zancon said: If someone took your name while you were inactive we are unable to return it to you. Well, the issue now is rater that I can't log in at all because the game doesn't let me choose realm, regardless of which one I choose. The window where you choose realm doesn't go away after I press "okay" and I can't log in to any realm > correlation > I can't start the game (i.e. "Enter the world") since without being able to get into the realm where my character is > I can't get into the game itself. :/ What action can I take from here? Thanks 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 5, 2018 The server is currently down. Try again in 30 minutes or so (I am not sure exactly when it will be back up.) 0 Share this post Link to post Share on other sites
Kuwabara 0 Report post Posted November 5, 2018 19 minutes ago, Zancon said: The server is currently down. Try again in 30 minutes or so (I am not sure exactly when it will be back up.) Cool, thanks for feedback! 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 5, 2018 Should be coming back up now 0 Share this post Link to post Share on other sites
Kuwabara 0 Report post Posted November 7, 2018 (edited) On 11/5/2018 at 10:27 PM, Zancon said: Should be coming back up now It works now. Thanks for the help. I still think it sucks that someone could "steal "my name during my absence however. :) Thanks for the support in any case! :) Edited November 7, 2018 by Kuwabara 0 Share this post Link to post Share on other sites
