Changg00 0 Report post Posted March 12, 2019 Hello - I played on Elysium when it first came out. I had a 60 warrior. The account I had him on was locked, I got assisted with getting the account unlocked and I am able to login now, but my character is missing still. How do I go about retrieving him? I still can find him on searching character, but not on my main account! Please help 😞 - Changg 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted March 12, 2019 All characters are placed on all accounts for everything we had in the database. Most users that experience this have multiple accounts are are simply logged into the wrong one. 0 Share this post Link to post Share on other sites
Changg00 0 Report post Posted March 12, 2019 (edited) I have logged into all of my known accounts (apparently had 3) and am unable to locate my character. Is there a process for finding out where my character is? I can provide more detailed information such as e-mails and account names! Changg was my character name. Edited March 12, 2019 by Changg00 More information. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted March 12, 2019 Are you able to see the character in the armory through the website control panel? On each if your 3 accounts are you also checking the "extra chars" realms in addition to Nighthaven? 0 Share this post Link to post Share on other sites
Changg00 0 Report post Posted March 13, 2019 I do see him on the armory. Just not in the control panel where my characters are supposed to be listed. I did check the extra char realms as well. Not having any luck, I will keep trying suggestions! 0 Share this post Link to post Share on other sites
Changg00 0 Report post Posted March 16, 2019 I found him! Thank you for the help! 0 Share this post Link to post Share on other sites
Snuz 0 Report post Posted March 19, 2019 Hi @Changg00 Having the exact same problem. What did you do to solve it? 0 Share this post Link to post Share on other sites