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Changg00

Character missing

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Hello - I played on Elysium when it first came out.  I had a 60 warrior.  The account I had him on was locked, I got assisted with getting the account unlocked and I am able to login now, but my character is missing still.  How do I go about retrieving him?  I still can find him on searching character, but not on my main account!

 

Please help 😞

 

- Changg

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All characters are placed on all accounts for everything we had in the database. Most users that experience this have multiple accounts are are simply logged into the wrong one.

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I have logged into all of my known accounts (apparently had 3) and am unable to locate my character.  Is there a process for finding out where my character is? I can provide more detailed information such as e-mails and account names!  Changg was my character name.

Edited by Changg00
More information.

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Are you able to see the character in the armory through the website control panel? On each if your 3 accounts are you also checking the "extra chars" realms in addition to Nighthaven?

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I do see him on the armory.  Just not in the control panel where my characters are supposed to be listed.  I did check the extra char realms as well.  Not having any luck, I will keep trying suggestions!

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