pouo 0 Report post Posted April 17, 2019 I purchased some coins and havent recieved them yet. It usually only takes a couple hours at most. This has been a while . I was wondering if the service isd down or my payment is messed up? 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted April 17, 2019 Paypal or payment wall? How long ago did you purchase? If paypal did you include email and account name in the notes section? The confirmation email paypal sends will show the notes if you entered them. It's a manual process for us to add them so depending on the time of day and how many others in front of you to process the time can be longer or shorter. It can take up to 72 hours depending on multiple factors to get the credit to your account assuming all the information was left in the comments. Payment Wall is integrated and will automatically give coins, but the last ~2 weeks their processing has been much slower than normal and taking up to 4 hours to process. If the above doesn't help you, please send me a PM here on the forums with your account name, email and transaction ID and I can help get you sorted out. 0 Share this post Link to post Share on other sites
